At pera57, protecting the personal information of our players across the Philippines is a responsibility we take seriously. This page explains what data we collect, how we use it, and the rights you hold as a registered member on our platform.
Last updated: June 2025 · Applies to all registered members in the Philippines
Everything we collect is used solely to operate your account, process your transactions, and keep your experience on pera57 safe and personalised.
When you register an account on pera57, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and the payment details you submit when making deposits or withdrawals. We also collect account activity data such as your login timestamps, game history, betting records, lottery entries, and any support messages you send to our team. Technical information — including your device type, operating system, browser version, IP address, and session duration — is gathered automatically each time you access the platform. This technical data helps us identify unusual login patterns that may indicate unauthorised access, and it allows our team to optimise the platform's performance on the wide variety of smartphones used by players across the Philippines. We may also collect information you voluntarily share when participating in promotions, completing surveys, or contacting our support team via the FAQ or help channels. All data collection is limited to what is genuinely necessary for the delivery and improvement of our services, and we do not collect sensitive categories of personal information such as health data, biometric details, or government-issued identification numbers unless required by applicable Philippine regulations for identity verification. If you choose not to provide certain details, some features of the platform — particularly withdrawals and certain promotions — may not be available to you until verification is complete.
The personal data we hold is used primarily to create and maintain your pera57 account, to process your deposits and withdrawal requests through our verified Philippine payment channels, and to deliver the sports betting, lottery, and casino-style entertainment services you have registered to access. We use your contact details to send you important account notifications — such as login alerts, transaction confirmations, and updates to our terms or this privacy policy — and, where you have opted in, to inform you of promotions and bonuses available on the Rewards page. Your game and transaction history is analysed in aggregate to improve platform features, detect fraudulent activity, and ensure compliance with responsible gaming obligations applicable to operators in the Philippines. We may use your data to fulfil legal and regulatory requirements, including identity verification checks and the reporting obligations imposed by Philippine authorities on licensed gaming platforms. pera57 does not use your personal data to make fully automated decisions that produce significant legal effects on you without human review. We do not sell, rent, or trade your personal information to third-party advertisers, data brokers, or any external organisation for their own commercial purposes. Any internal profiling carried out for personalisation is aimed solely at improving your experience on the platform and is always conducted within the boundaries of your registered preferences.
pera57 shares your personal data only with trusted service providers who are directly involved in delivering our platform services — this includes licensed payment processors that handle your deposits and withdrawals in Philippine pesos, identity verification providers that help us confirm your age and identity in accordance with Philippine gaming regulations, and cloud infrastructure partners that securely store platform data. All third-party partners we engage are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the service they are contracted to provide. We will disclose your personal information to government authorities, law enforcement agencies, or regulatory bodies in the Philippines if we are required to do so by law, court order, or other legally binding obligation. In the event that pera57 undergoes a business restructuring, merger, or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change in advance. We do not share your data with other gaming operators, affiliate marketing networks, or any parties whose purpose is unrelated to the operation of the pera57 platform. If you believe your data has been shared inappropriately or without your consent, you may contact our support team, whose details are available on the FAQ page. All data sharing arrangements are reviewed regularly to ensure they remain proportionate, necessary, and compliant with the privacy obligations we owe to our players.
As a registered player on pera57, you have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to ask us to delete your data in circumstances where we no longer have a lawful basis for holding it. You may also request that we restrict the processing of your data while a complaint or query is being investigated, or object to certain types of processing — such as receiving promotional communications — without affecting your ability to continue using the platform's core services. To exercise any of these rights, please contact our support team through the details listed on the FAQ page; we will respond to all verified requests within a reasonable timeframe in accordance with applicable Philippine data protection requirements. If you wish to update the contact details or payment information associated with your account, you can do so directly through your account settings, and changes will take effect immediately upon verification. You retain the right to withdraw your consent to optional data uses — such as marketing messages — at any time, and doing so will not affect the lawfulness of processing that took place before your withdrawal. Players who wish to close their accounts entirely may submit a closure request to our support team, after which your account data will be retained only for as long as required by law or legitimate regulatory purposes before being securely deleted. pera57 is committed to making it straightforward for every player in the Philippines to understand and exercise their data rights, and we welcome any questions or concerns you may have about how your information is handled.
We apply industry-standard security measures and clear retention schedules so your information is protected at every stage.
pera57 uses industry-standard encryption protocols to protect data in transit and at rest, ensuring that your account credentials, payment details, and personal information are never exposed in plain text. Access to personal data within our organisation is restricted on a strict need-to-know basis, and all staff who handle player information undergo regular data protection training. Our platform infrastructure is hosted with reputable cloud providers that maintain rigorous physical and cyber-security controls, including firewalls, intrusion detection systems, and regular independent security audits. We encourage players to protect their own accounts by using a strong, unique password and by enabling any additional verification features available in their account settings. If you suspect that your account has been accessed without your permission, please contact our support team immediately so that we can investigate and take appropriate protective action.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to allow for the resolution of any disputes, the processing of pending transactions, or the fulfilment of legal and regulatory obligations applicable to gaming operators in the Philippines. Transaction records and account activity logs are typically retained for a minimum period as required by Philippine financial and gaming regulations, after which they are securely and permanently deleted from our systems. If you request account closure, we will begin the data deletion process promptly, subject to any outstanding legal holds or regulatory requirements that may require us to retain certain records for a defined period. Marketing preferences and promotional participation records are deleted as soon as they are no longer needed for the purpose for which they were collected. Any data retained solely for legal compliance purposes is held in restricted storage and is not used for any operational or commercial purpose during the retention period.
pera57 uses cookies and similar tracking technologies to remember your login session, store your preferences, and measure how players interact with different areas of the platform so that we can continually improve the user experience for Filipino players. Session cookies are temporary and are deleted automatically when you close your browser, while persistent cookies remain on your device for a set period to preserve settings you have chosen. We do not use third-party advertising cookies or cross-site tracking technologies that would allow external parties to build profiles of your browsing habits outside of the pera57 platform. You can manage or delete cookies through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features, including maintaining your logged-in state between visits. For more details on the specific cookies we use and their purpose, please visit the FAQ page or contact our support team.
pera57 may update this Privacy Policy from time to time to reflect changes in our data practices, updates to applicable Philippine privacy regulations, or improvements to the way we operate the platform. When we make changes, we will post the updated policy on this page with a revised effective date, and where the changes are material, we will notify registered players via a platform notice or an email to the address associated with their account. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. Your continued use of the pera57 platform after a policy update has been communicated constitutes your acceptance of the revised terms. If you have any questions about an update or disagree with a change, please contact our support team before continuing to use the platform.
If you want to know more about how pera57 handles your data, or if you would like to exercise any of your data rights, check out our FAQ page for quick answers or register to start managing your account preferences directly.